When someone is injured in a rideshare accident, they often face an uphill battle to recover physically, emotionally, and financially. At The Johnson Injury Firm, we have seen how devastating these crashes can be, and we know the legal complexities they involve.
Connor Johnson and J. Penn Crawford have built their careers fighting for injured clients in Richmond and throughout Virginia, earning a reputation for thorough case preparation and results-driven advocacy.
We understand that an accident involving Uber, Lyft, or another rideshare company is different from other motor vehicle crashes. It is not just about proving fault — it is about identifying which insurance policy applies, determining when corporate coverage kicks in, and protecting our clients from aggressive insurance defense strategies.
Our mission is to take the burden off your shoulders so you can focus on healing while we handle the fight for full and fair compensation.
Why Rideshare Accident Cases Are Different
Rideshare services operate under a unique set of rules. Drivers are independent contractors, not employees, and this classification impacts liability and insurance. In a traditional car accident, the at-fault driver’s personal auto insurance is the primary source of recovery.
In a rideshare accident, three different insurance scenarios could apply, depending on the driver’s status in the app:
1. Driver Not Logged Into the App
When the driver is offline, the accident is treated like any other crash. Only the driver’s personal auto insurance applies.
2. Driver Logged In But Waiting for a Ride Request
When a driver is available for rides but has not yet accepted one, Uber and Lyft provide contingent liability coverage: up to $50,000 for injury per person, $100,000 per accident, and $25,000 for property damage. However, this coverage only applies if the driver’s personal policy does not.
3. Driver En Route to a Passenger or Transporting a Passenger
During an active trip, rideshare companies carry $1 million in liability coverage and $1 million in uninsured/underinsured motorist coverage. This is where the largest potential coverage exists, but it is also where insurers fight hardest to limit payouts.
As a rideshare accident lawyer in Richmond, we make sure no potential source of coverage is overlooked. We obtain driver app data, time stamps, and rideshare company communications to determine the exact status at the time of the crash.
The Growing Risk of Rideshare Accidents in Richmond
Rideshare services have become a common transportation option in Richmond, particularly in areas like Shockoe Bottom, Carytown, and the VCU campus. The Virginia Department of Motor Vehicles’ crash data shows that accidents involving vehicles for hire, including rideshares, have increased in recent years.
One contributing factor is the “deadheading” effect — the time drivers spend driving without passengers while waiting for ride requests. A 2019 University of Chicago study found that rideshare services are associated with a 2% to 3% rise in traffic fatalities nationwide (source). More vehicles on the road at all times of day increase the likelihood of collisions.
Common Causes of Rideshare Accidents
We have handled rideshare accident claims stemming from a variety of causes:
- Distracted driving: Using the app to accept rides, follow GPS directions, and communicate with passengers.
- Speeding: Trying to complete more trips in less time to maximize earnings.
- Improper lane changes or turns: Common when rushing to pick up or drop off passengers.
- Driver fatigue: Many rideshare drivers work long hours or drive late at night.
- Driving under the influence: Though rare, DUI incidents do occur in the rideshare industry.
- Poor vehicle maintenance: Drivers are responsible for maintaining their own vehicles, and neglect can lead to brake failures, tire blowouts, or steering issues.
We use accident reconstruction experts, subpoenaed app data, and witness testimony to pinpoint the exact cause and hold negligent parties accountable.
Virginia Laws Impacting Rideshare Accident Claims
Contributory Negligence
Virginia’s contributory negligence rule means that if you are found even 1% at fault for the accident, you cannot recover damages (Code of Virginia § 8.01-58). Insurance companies use this strict rule to deny claims. We counter by presenting clear, detailed evidence to eliminate any suggestion of shared fault.
Insurance Requirements for Rideshare Companies
Under Code of Virginia § 46.2-2099.52, rideshare companies must carry uninsured and underinsured motorist coverage during active rides. This protection can apply if another driver with insufficient insurance causes the accident.
Statute of Limitations
Virginia allows two years from the date of the accident to file a personal injury lawsuit (Code of Virginia § 8.01-243). If you miss this deadline, you lose your right to recover damages.
Types of Injuries We See in Rideshare Wrecks
As a Richmond rideshare wreck attorney, we have represented clients with injuries including:
- Whiplash and soft tissue injuries
- Fractured bones
- Traumatic brain injuries (TBIs)
- Spinal cord damage and paralysis
- Internal bleeding and organ injuries
- Severe burns or lacerations
Even seemingly minor injuries can result in costly medical treatment and time away from work. We make sure your claim reflects the true scope of your injuries, including future care needs.
Our Process for Handling Your Case
Investigation and Evidence Gathering
We start by collecting:
- Police crash reports
- App usage data from the rideshare company
- GPS tracking information
- Vehicle inspection reports
- Photos, videos, and witness statements
Proving Liability
We work with accident reconstructionists to show exactly how the crash occurred and who was at fault.
Calculating Damages
We document all economic losses, including medical bills, lost income, and property damage, as well as non-economic damages like pain, suffering, and loss of enjoyment of life.
Negotiation and Litigation
As a Richmond auto accident attorney, we are prepared to negotiate aggressively with insurance companies. If a fair settlement is not possible, we will take your case to court.
What to Do After a Rideshare Accident
If you are involved in a rideshare accident:
- Call 911 and request medical attention.
- Get the driver’s information from the app.
- Take photos of the vehicles, scene, and injuries.
- Gather contact information from witnesses.
- Seek prompt medical evaluation.
- Contact an accident lawyer in Richmond before speaking to insurers.
Compensation We Pursue for Our Clients
You may be entitled to recover:
- Medical expenses (past and future)
- Lost wages and diminished earning capacity
- Pain and suffering
- Emotional distress
- Property damage
- Long-term care costs
We take a comprehensive approach to valuation, ensuring every aspect of your loss is accounted for.
Why Choose The Johnson Injury Firm
Connor Johnson and J. Penn Crawford combine years of trial experience with a dedication to client service. We understand the high stakes of rideshare accident claims and use our knowledge of Virginia law to protect your rights.
Our firm’s approach is personal. We believe every client deserves direct communication, honest advice, and an advocate who is willing to fight for maximum results.
Frequently Asked Questions
Who is responsible for paying my medical bills after a rideshare accident?
Ultimately, the at-fault party’s insurance should cover these costs, but you may also use your own health insurance initially.
Can I file a claim if I was a pedestrian hit by a rideshare driver?
Yes. Whether you were a pedestrian, cyclist, or another driver, you may have a valid claim if the rideshare driver’s negligence caused your injuries.
What if the rideshare driver left the scene?
You may still be able to recover through uninsured motorist coverage. We investigate hit-and-run rideshare cases to identify all possible sources of compensation.
Do I need a lawyer for a rideshare accident?
Yes. These cases involve complex insurance structures and corporate defense teams. An experienced lawyer ensures your rights are protected.
How much does it cost to hire your firm?
We handle rideshare accident cases on a contingency fee basis, meaning you pay nothing unless we recover compensation for you.
Richmond Rideshare Accident Victim Resource Guide
Emergency Contacts
- Richmond Police Department (Non-Emergency) – (804) 646-5100
- Virginia State Police (Richmond Division) – (804) 553-3444
- Emergency Medical Services – Dial 911
Hospitals and Trauma Centers
- VCU Medical Center – Level I Trauma Center
1250 E Marshall St, Richmond, VA 23298
Phone: (804) 828-9000 - Chippenham Hospital – Level II Trauma Center
7101 Jahnke Rd, Richmond, VA 23225
Phone: (804) 320-3911 - Bon Secours St. Mary’s Hospital
5801 Bremo Rd, Richmond, VA 23226
Phone: (804) 285-2011
Transportation Assistance
- GRTC Transit System – Public bus service in Richmond
Website: ridegrtc.com - Uber Safety Support – help.uber.com
- Lyft Safety Support – help.lyft.com
Accident Reporting & Records
- Virginia DMV Crash Reports – Order reports online at dmv.virginia.gov
- Richmond Police Records Unit – (804) 646-6562
Medical & Rehabilitation Services
- Sheltering Arms Institute – Rehabilitation and therapy services
Website: shelteringarmsinstitute.com - OrthoVirginia – Orthopedic and sports injury care
Website: orthovirginia.com
Legal Support
- The Johnson Injury Firm – Rideshare accident lawyer in Richmond
Phone: (804) 262-9000
Website: thejohnsoninjuryfirm.com
Insurance & Consumer Protection
- Virginia State Corporation Commission – Bureau of Insurance
Consumer Assistance: (804) 371-9741 - Better Business Bureau Serving Central Virginia
Website: bbb.org
Mental Health & Support Groups
- Virginia 211 – Free confidential referral to local services
Website: 211virginia.org - NAMI Central Virginia – Mental health advocacy and support
Website: namicentralvirginia.org
Contact Our Richmond Rideshare Accident Lawyers
If you or someone you love has been hurt in an Uber, Lyft, or other rideshare accident, do not navigate the process alone. At The Johnson Injury Firm, we have the skill, resources, and determination to take on rideshare companies and their insurers.
Contact us today for a free consultation with a Richmond rideshare wreck attorney who will fight for the justice and compensation you deserve.
